First Break All the Rules

This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

First  Break All the Rules

First Break All the Rules

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

More Books:

First, Break All the Rules
Language: un
Pages: 272
Authors: Marcus Buckingham, Curt Coffman
Categories: Business & Economics
Type: BOOK - Published: 2014-02-02 - Publisher: Simon and Schuster

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level.
First, Break All The Rules
Language: un
Pages: 368
Authors: Gallup Organization
Categories: Business & Economics
Type: BOOK - Published: 2016-05-03 - Publisher: Simon and Schuster

"[A] summary of Gallup studies accumulated in the mid-to-late 1990s ... initiated by the lifetime work of the late Dr. Donald O. Clifton ... the father of strengths-based psychology"--Page 3.
First, Break All The Rules
Language: en
Pages: 271
Authors: Marcus Buckingham, Curt Coffman
Categories: Business & Economics
Type: BOOK - Published: 1999-05-05 - Publisher: Simon and Schuster

Explains how good managers can select, focus, motivate, and develop their employees in order to transform talent into performance
The One Thing You Need to Know
Language: un
Pages: 304
Authors: Marcus Buckingham
Categories: Business & Economics
Type: BOOK - Published: 2008-09-04 - Publisher: Simon and Schuster

Drawing on a wide body of research, including extensive in-depth interviews, THE ONE THING YOU NEED TO KNOW reveals the central insights that lie at the core of: Great Managing, Great Leadership and Great Careers. Buckingham uses a wealth of relevant examples to reveal that at the heart of each
First, Break All the Rules by Marcus Buckingham and Curt Coffman
Language: un
Pages:
Authors: Bokish Ltd
Categories: Executive ability
Type: BOOK - Published: 2015 - Publisher:

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